이론: 차례(1) 제1부 통계적품질관리 ｜제1장｜확률과 확률분포··························· 14 1.1 모수와 통계량································································································14 1.2 확률··················································································································20 1.3 확률분포··········································································································27 ｜제2장｜검정과 추정··························39 2.1 검정과 추정의 기초 이론············································································39 2.2 단일모집단의 검정과 추정··········································································42 2.3 두 모집단의 차의 검정과 추정··································································48 2.4 계수값 검정과 추정······················································································55 2.5 적합도 검정 및 동일성 검정······································································62 ｜제3장｜상관 및 단순회귀······················· 66 3.1 상관 및 단순회귀··························································································66 ｜제4장｜샘플링검사·························· 74 4.1 검사(Inspection) 개요···················································································· 74 4.2 샘플링 방법과 샘플링 오차········································································79 4.3 샘플링검사와 OC곡선··················································································84 4.4 계량값 샘플링검사························································································87 4.5 계수값 샘플링검사························································································93 4.6 축차 샘플링검사··························································································101 ｜제5장｜관리도··························· 109 5.1 공정모니터링과 관리도 활용····································································109 5.2 계량값 관리도······························································································113 5.3 계수값 관리도······························································································121 5.4 관리도의 판정 및 공정해석······································································124 5.5 관리도의 성능 및 수리··············································································129 제2부 실험계획법 ｜제1장｜실험계획의 개념······················· 134 1.1 실험계획의 개념 및 기본원리··································································134 1.2 실험계획의 구조 모형과 분류··································································136 ｜제2장｜요인실험법························· 140 2.1 1요인실험······································································································140 2.2 반복이 없는 2요인실험(모수모형)···························································147 2.3 난괴법············································································································153 2.4 반복이 있는 2요인실험··············································································155 2.5 다요인실험····································································································162 ｜제3장｜여러 가지 실험계획법···················· 166 3.1 대비와 직교분해··························································································166 3.2 계수값 데이터의 분석 및 해석································································169 3.3 단일분할법····································································································172 3.4 지분실험법····································································································176 3.5 라틴방격법 및 그레코 라틴방격······························································178 ｜제4장｜요인실험과 직교배열표···················· 184 4.1 ? ？형 요인실험······························································································184 4.2 교락법과 일부실시법··················································································188 4.3 직교배열표····································································································194 4.4 회귀분석········································································································199 4.5 다구찌 실험계획법······················································································201 제3부 신뢰성관리 ｜제1장｜신뢰성의 개념························ 206 1.1 신뢰성의 기초개념······················································································206 1.2 신뢰도함수····································································································208 1.3 신뢰성 수명분포··························································································210 1.4 신뢰성 척도의 계산····················································································215 1.5 보전성(Maintainability)················································································ 217 1.6 유용성(Availability)······················································································220 ｜제2장｜신뢰성시험과 추정······················ 221 2.1 고장률 곡선··································································································221 2.2 신뢰성 데이터 분석····················································································222 2.3 확률도를 통한 신뢰성추정········································································227 2.4 가속수명시험································································································229 2.5 신뢰성 샘플링기법······················································································231 2.6 간섭이론과 안전계수··················································································235 ｜제3장｜시스템의 신뢰도······················· 237 3.1 직렬결합시스템의 신뢰도··········································································237 3.2 병렬결합시스템의 신뢰도 ········································································238 3.3 기타 결합시스템의 신뢰도········································································239 ｜제4장｜신뢰성 설계 및 관리····················· 242 4.1 신뢰성 설계··································································································242 4.2 FMEA에 의한 고장해석 ···········································································245 4.3 FTA에 의한 고장해석················································································ 247 4.4 신뢰성 관리··································································································250 제4부 생산관리 ｜제1장｜생산전략과 생산시스템···················· 252 1.1 생산시스템의 개념······················································································252 1.2 생산형태와 설비배치/라인밸런싱·····························································254 1.3 SCM(공급망관리)·························································································260 1.4 생산전략과 의사결정론··············································································263 1.5 ERP(전사적 자원관리)와 생산정보관리··················································266 1.6 수요예측········································································································268 1.7 제품조합········································································································271 ｜제2장｜자재관리 전략························ 273 2.1 자재관리와 MRP(자재소요량 계획)·························································273 2.2 재고관리········································································································275 2.3 외주 및 구매관리························································································277 2.4 적시생산시스템(JIT)····················································································279 ｜제3장｜생산계획 수립························ 281 3.1 생산계획 및 통제························································································281 3.2 작업순위결정방법························································································283 3.3 프로젝트 일정관리 및 PERT/CPM·························································· 285 ｜제4장｜표준작업 관리························ 289 4.1 공정분석과 작업분석··················································································289 4.2 동작분석········································································································292 4.3 표준시간과 작업측정··················································································294 4.4 생산성관리 및 작업측정············································································297 ｜제5장｜설비보전·························· 301 5.1 설비보전의 종류··························································································301 5.2 TPM(종합적설비관리)·················································································303 제5부 품질경영 ｜제1장｜품질경영과 품질비용····················· 308 1.1 품질경영의 개념··························································································308 1.2 품질전략과 TQM·························································································312 1.3 고객만족과 품질경영··················································································315 1.4 품질경영시스템과 협력업체관리······························································319 1.5 제조물책임과품질보증················································································324 1.6 교육훈련과 모티베이션··············································································326 1.7 서비스업의 품질관리··················································································329 1.8 품질비용········································································································330 ｜제2장｜산업표준화························· 333 2.1 표준화와 표준화 요소················································································333 2.2 사내표준화····································································································338 2.3 산업표준화와 국제표준화··········································································340 2.4 품질인증제도································································································344 ｜제3장｜6시그마와 품질혁신활동··················· 348 3.1 규정 공차와 공정능력분석········································································348 3.2 6시그마 혁신활동························································································351 3.3 검사설비관리································································································353 3.4 측정시스템····································································································355 ｜제4장｜품질개선ㆍ혁신························ 358 4.1 혁신활동과 개선활동··················································································358 4.2 품질관리수법································································································360 문제:차례(2) 제1부 통계적 품질관리 ｜제1장｜확률과 확률분포························10 1.1 모수와 통계량································································································10 1.2 확률··················································································································12 1.3 확률분포··········································································································15 ｜제2장｜검정과 추정··························24 2.1 검정과 추정의 기초이론··············································································24 2.2 단일 모집단의 검정과 추정········································································27 2.3 두 모집단의 차의 검정과 추정··································································33 2.4 계수값 검정과 추정······················································································38 2.5 적합도 검정 및 동일성의 검정··································································42 ｜제3장｜상관 및 단순회귀······················· 47 3.1 상관 및 단순회귀··························································································47 ｜제4장｜샘플링검사·························· 53 4.1 검사 개요········································································································53 4.2 샘플링 방법과 샘플링 오차········································································56 4.3 샘플링검사와 OC곡선··················································································61 4.4 계량값 샘플링검사························································································66 4.5 계수값 샘플링검사························································································71 4.6 축차 샘플링검사····························································································76 ｜제5장｜관리도···························· 80 5.1 공정모니터링과 관리도의 활용··································································80 5.2 계량값 관리도································································································84 5.3 계수값 관리도································································································89 5.4 관리도의 판정 및 공정해석········································································94 5.5 관리도의 성능 및 수리················································································97 제2부 실험계획법 ｜제1장｜실험계획의 개념······················· 104 1.1 실험계획의 개념 및 기본원리··································································104 1.2 실험계획의 구조모형과 분류····································································107 ｜제2장｜1요인실험·························· 111 2.1 실험계획의 개념 및 기본원리··································································111 2.2 1요인실험의 해석························································································115 2.3 반복이 없는 2요인실험··············································································120 2.4 난괴법············································································································123 2.5 반복이 있는 2요인실험··············································································128 2.6 다요인실험의 개요······················································································134 ｜제3장｜여러 가지 실험계획법···················· 140 3.1 대비와 직교분해··························································································140 3.2 계수값 데이터의 분석 및 해석································································143 3.3 단일분할법····································································································148 3.4 지분실험법····································································································152 3.5 라틴방격법 및 그레코 라틴방격법··························································156 ｜제4장｜요인실험과 직교배열표···················· 160 4.1 ? ？형 요인실험······························································································160 4.2 교락법과 일부실시법··················································································163 4.3 2수준계 직교배열표····················································································169 4.4 3수준계 직교배열표····················································································173 4.5 회귀분석········································································································177 4.6 다구찌 실험계획법의 개념········································································181 4.7 다구찌 실험계획법의 설계········································································183 제3부 신뢰성관리 ｜제1장｜신뢰성 개념과 척도····················· 188 1.1 신뢰성의 기초개념······················································································188 1.2 신뢰도함수····································································································189 1.3 신뢰성 수명분포··························································································192 1.4 신뢰성 척도의 계산····················································································199 1.5 보전성(Maintainability)················································································ 203 1.6 유용성(Availability)······················································································207 ｜제2장｜신뢰성시험과 추정······················ 210 2.1 고장률 곡선··································································································210 2.2 신뢰성 데이터 분석····················································································213 2.3 확률도를 통한 신뢰성추정········································································221 2.4 가속수명시험································································································223 2.5 신뢰성 샘플링기법······················································································226 2.6 간섭이론과 안전계수··················································································229 ｜제3장｜시스템의 신뢰도······················· 231 3.1 직렬결합시스템의 신뢰도··········································································231 3.2 병렬결합시스템의 신뢰도··········································································234 3.3 기타 결합시스템의 신뢰도········································································237 ｜제4장｜신뢰성 설계 및 관리····················· 241 4.1 신뢰성 설계··································································································241 4.2 FMEA에 의한 고장해석·············································································245 4.3 FTA에 의한 고장해석 ·············································································· 248 4.4 신뢰성 관리··································································································252 제4부 생산관리 ｜제1장｜생산전략과 생산시스템···················· 258 1.1 생산시스템의 개념······················································································258 1.2 생산형태와 설비배치··················································································261 1.3 SCM(공급망관리)·························································································268 1.4 생산전략과 의사결정론··············································································269 1.5 ERP와 생산정보관리·················································································· 272 1.6 수요예측········································································································273 1.7 제품조합········································································································277 ｜제2장｜자재관리 전략························ 279 2.1 자재관리와 MRP(자재소요량 계획)·························································279 2.2 적시생산시스템(JIT)····················································································282 2.3 외주 및 구매관리························································································285 2.4 재고관리········································································································287 ｜제3장｜생산계획 수립························ 293 3.1 생산계획 및 통제························································································293 3.2 작업순위결정방법························································································295 3.3 프로젝트 일정관리 및 PERT/CPM·························································· 298 ｜제4장｜표준작업 관리························ 305 4.1 공정분석과 작업분석··················································································305 4.2 동작분석········································································································309 4.3 표준시간과 작업측정··················································································312 4.4 작업측정(생산성관리 및 평가)·································································316 ｜제5장｜설비보전·························· 320 5.1 설비보전의 종류··························································································320 5.2 TPM(종합적설비관리)·················································································323 제5부 품질경영 ｜제1장｜품질경영과 품질비용····················· 330 1.1 품질경영의 개념··························································································330 1.2 품질전략과 TQM·························································································334 1.3 고객만족과 품질경영··················································································338 1.4 품질경영시스템과 협력업체관리······························································342 1.5 제조물 책임과 품질보증············································································348 1.6 교육훈련과 모티베이션··············································································352 1.7 서비스업의 품질경영··················································································355 1.8 품질비용과 COPQ·······················································································357 1.9 품질비용 측정 및 분석··············································································360 ｜제2장｜산업표준화························· 363 2.1 표준화와 표준화요소··················································································363 2.2 사내표준화····································································································368 2.3 산업표준화와 국제표준화··········································································371 2.4 품질인증제도································································································374 ｜제3장｜6시그마와 품질혁신활동··················· 378 3.1 공차와 공정능력분석··················································································378 3.2 6시그마 혁신활동························································································385 3.3 검사설비관리································································································388 3.4 MSA(측정시스템)························································································ 391 ｜제4장｜품질개선ㆍ혁신························ 394 4.1 혁신활동과 개선활동··················································································394 4.2 품질관리수법································································································396 부 록 최근 기출문제 2018년 제1회 기출문제························ 404 2018년 제2회 기출문제························ 421 2018년 제4회 기출문제························ 438 2019년 제1회 기출문제························ 454 2019년 제2회 기출문제························ 470 2019년 제4회 기출문제························ 486 2020년 제1·2회 통합시험 기출문제·················· 502 2020년 제3회 기출문제························ 518 2020년 제4회 기출문제························ 535 2021년 제1회 기출문제········································································· 553 2021년 제2회 기출문제········································································· 570 2021년 제4회 기출문제········································································· 586 2022년 제1회 기출문제········································································· 602 2022년 제2회 기출문제··················································································619 2023년 제1회 복원기출문제··············································································· 635 2023년 제2회 복원기출문제··············································································· 651 2023년 제4회 복원기출문제··············································································· 668