Unit 1. Making a Reservation 1 Unit 2. Checking-in at a Hotel 13 Unit 3. A Wake-Up Call 24 Unit 4. The Concierge for Sightseeing 36 Unit 5. The Restaurant Advice 48 Unit 6. The Room Service 60 Unit 7. Complaining a Room 71 Unit 8. Asking to Change a Room 83 Unit 9. About the Hotel Gym 94 Unit 10. The Room Amenities 105 Unit 11. Shopping 115 Unit 12. A Medical Emergency 127 Unit 13. A Wireless Service 138 Unit 14. Checking Out 149 문제 해석과 정답 158 정답 Dialogue Exercise 171