1과목 직업상담학 Chapter 01 직업상담의 기초 1. 직업상담 ·················································· 2 2. 직업상담사 ················································ 7 3. 집단상담(집단직업상담) ······································ 10 4. 직업상담의 문제유형 ········································ 14 5. 전화상담과 사이버직업상담 ··································· 16 기출ㆍ예상문제 뛰어넘기 ······································ 19 Chapter 02 기초상담이론 1. 프로이트(Freud)의 정신분석적 상담 ···························· 24 2. 아들러(Adler)의 개인주의 상담 ······························· 33 3. 실존주의 상담 ············································· 38 4. 칼 로저스(Carl Rogers)의 내담자 중심 상담 ····················· 42 5. 펄스(Perls)의 형태주의 상담 ································· 48 6. 에릭 번(Eric Berne)의 교류분석(의사교류분석)적 상담 ············· 56 7. 행동주의 상담 ············································· 63 8. 엘리스(Ellis)의 인지ㆍ정서ㆍ행동적 상담 ························ 71 9. 벡(Aron T. Beck)의 인지치료(CT, Cognitive Therapy) ············ 76 10. 글래서(Glasser)의 현실치료 ································· 80 기출ㆍ예상문제 뛰어넘기 ······································ 84 Chapter 03 직업상담이론 1. 윌리암슨(Williamson)의 특성-요인 직업상담 ····················· 92 2. 칼 로저스의 내담자 중심 직업상담 ···························· 99 3. 보딘(Bordin)의 정신역동적 직업상담 ·························· 101 4. 수퍼(Super)의 발달적 직업상담 ······························ 103 5. 행동주의 직업상담 ········································· 107 6. 크라이티스(Crites)의 포괄적 직업상담 ························· 111 기출ㆍ예상문제 뛰어넘기 ····································· 114 Chapter 04 직업상담의 기법 1. 초기면담 ················································ 120 2. 생애진로주제 ············································· 124 3. 구조화된 면담법 ·········································· 128 4. 내담자 사정 ·············································· 131 5. 진로시간 전망 ············································ 139 6. 내담자의 인지적 명확성 사정 ································ 142 7. 내담자의 정보 및 행동에 대한 이해와 해석(Gysbers ＆ Moore, 1987) ·· 150 8. 상담기법 ················································ 159 9. 직업선택의 결정모형 ······································· 162 기출ㆍ예상문제 뛰어넘기 ····································· 165 Chapter 05 직업상담사의 윤리 1. 직업상담사의 윤리강령 ····································· 174 기출ㆍ예상문제 뛰어넘기 ····································· 177 2과목 직업심리학 Chapter 01 직업선택이론 1. 특성-요인이론 ············································ 180 2. 홀랜드(Holland)의 직업선택이론 ····························· 181 3. 데이비스(Dawis)와 롭퀴스트(Lofquist)의 직업적응이론 ············ 188 4. 로(Roe)의 욕구이론 ········································ 192 5. 긴즈버그(Ginzberg)의 진로발달이론 ·························· 200 6. 수퍼(Super)의 진로발달이론 ································· 201 7. 고트프레드슨(Gottfredson)의 직업포부 발달이론(제한-타협이론) ···· 208 8. 타이드만(Tiedeman)과 오하라(O’Hara)의 진로발달이론 ············ 211 9. 크룸볼츠(Krumboltz)의 사회학습이론 ·························· 213 10. 새로운 진로발달이론 ······································ 218 11. 작업동기와 직무만족 ······································ 223 기출ㆍ예상문제 뛰어넘기 ····································· 228 Chapter 02 직업심리검사 1. 직업심리검사의 이해 ······································· 239 2. 규준과 점수해석 ·········································· 246 3. 신뢰도와 타당도 ·········································· 253 4. 심리검사의 활용 ·········································· 261 5. 주요 심리검사 ············································ 263 6. 실증연구와 실제연구 ······································· 273 기출ㆍ예상문제 뛰어넘기 ····································· 275 Chapter 03 직무분석이론 1. 직무분석 ················································ 284 2. 직무평가 ················································ 292 기출ㆍ예상문제 뛰어넘기 ····································· 294 Chapter 04 경력개발과 직업관련 프로그램 1. 경력개발 ················································ 298 2. 직업전환과 직업지도 ······································ 303 기출ㆍ예상문제 뛰어넘기 ····································· 306 Chapter 05 직업과 스트레스 1. 스트레스의 이해 ·········································· 310 2. 스트레스의 요인 ·········································· 313 3. 스트레스의 결과 및 예방 ··································· 317 기출ㆍ예상문제 뛰어넘기 ····································· 321 3과목 직업정보론 Chapter01 직업정보 1. 직업정보의 이해 ·········································· 328 2. 고용노동부 Work-net ······································ 337 기출ㆍ예상문제 뛰어넘기 ····································· 360 Chapter 02 직업분류 및 산업분류의 활용 1. 한국표준직업분류 ········································· 374 2. 한국표준산업분류 ········································· 392 기출ㆍ예상문제 뛰어넘기 ····································· 401 Chapter 03 직업관련 정보 1. 국민내일배움카드 ········································· 410 2. 자격제도 ················································ 420 기출ㆍ예상문제 뛰어넘기 ····································· 427 Chapter 04 고용정보 1. 고용정보의 주요 용어 ······································ 432 2. 통계간행물 ··············································· 437 기출ㆍ예상문제 뛰어넘기 ····································· 441 4과목 노동시장론 Chapter 01 노동시장의 이해 1. 노동수요 ················································ 448 2. 노동공급 ················································ 459 3. 노동시장의 균형과 유연성 ··································· 464 4. 노동시장의 구조 ·········································· 465 기출ㆍ예상문제 뛰어넘기 ····································· 469 Chapter 02 임금이론 1. 임금의 개요 ·············································· 478 2. 임금의 결정 ·············································· 481 3. 최저임금제도 ············································· 485 4. 임금체계와 임금형태 ······································· 488 5. 임금격차 ················································ 493 기출ㆍ예상문제 뛰어넘기 ····································· 501 Chapter 03 실업이론 1. 실업의 유형과 이론 ········································ 511 2. 실업의 대책 ·············································· 517 기출ㆍ예상문제 뛰어넘기 ····································· 520 Chapter 04 노사관계이론 1. 노사관계의 유형과 특성 ···································· 526 2. 노동조합 ················································ 529 3. 단체교섭 ················································ 534 4. 파업이론과 경영참가제도 ··································· 538 기출ㆍ예상문제 뛰어넘기 ····································· 541 5과목 노동관계법규 Chapter 01 노동법 1. 개 요 ··················································· 552 2. 근로기본권 ··············································· 553 기출ㆍ예상문제 뛰어넘기 ····································· 556 Chapter 02 근로기준법 1. 총 칙 ··················································· 559 2. 근로계약 ················································ 563 3. 임 금 ··················································· 569 4. 근로시간과 휴식 ·········································· 572 5. 연소자와 여성근로자 ······································· 578 6. 재해보상 ················································ 582 7. 취업규칙 및 근로감독관 ···································· 584 기출ㆍ예상문제 뛰어넘기 ····································· 587 Chapter 03 남녀고용평등과 일ㆍ가정 양립 지원에 관한 법률 1. 총 칙 ··················································· 598 2. 고용에서 남녀의 평등한 기회보장 및 대우 등 ··················· 601 3. 모성보호 및 일ㆍ가정의 양립지원 ····························· 607 4. 분쟁의 예방과 해결 ······································ 615 기출ㆍ예상문제 뛰어넘기 ····································· 621 Chapter 04 고용상 연령차별금지 및 고령자고용촉진에 관한 법률 1. 총 칙 ··················································· 626 2. 정부의 고령자 취업지원 ···································· 629 3. 고령자의 고용촉진 및 고용안정 ······························ 632 4. 정 년 ··················································· 634 기출ㆍ예상문제 뛰어넘기 ····································· 637 Chapter 05 고용정책기본법 1. 총 칙 ··················································· 642 2. 고용정책의 수립 및 추진체계 ································ 645 3. 고용정보 등의 수집ㆍ제공 등 ································ 648 4. 고용조정지원 및 고용안정대책 ······························· 655 기출ㆍ예상문제 뛰어넘기 ····································· 659 Chapter 05 직업안정법 1. 총 칙 ··················································· 664 2. 직업안정기관의 장이 하는 직업소개 및 직업지도 등 ·············· 667 3. 직업안정기관의 장 외의 자가 하는 직업소개사업 등 ·············· 670 4. 보 칙 ··················································· 676 기출ㆍ예상문제 뛰어넘기 ····································· 681 Chapter 07 고용보험법 1. 총 칙 ··················································· 687 2. 피보험자의 관리 및 고용안정ㆍ직업능력개발사업 ················· 691 3. 실업급여 ················································ 698 4. 육아휴직급여 등 ·········································· 710 5. 고용보험기금 ············································· 718 기출ㆍ예상문제 뛰어넘기 ····································· 722 Chapter 08 국민 평생 직업능력 개발법 1. 총 칙 ··················································· 729 2. 국민의 자율적인 직업능력개발 지원 등 ························ 735 3, 사업주 등의 직업능력개발사업 지원 등 ························ 738 4. 직업능력개발훈련시설 등 ··································· 741 기출ㆍ예상문제 뛰어넘기 ····································· 747 Chapter 09 파견근로자 보호 등에 관한 법률 1. 총 칙 ··················································· 754 2. 파견근로자의 근로조건 ····································· 759 기출ㆍ예상문제 뛰어넘기 ····································· 763 Chapter 10 기간제 및 단시간근로자 보호 등에 관한 법률 1. 총 칙 ··················································· 765 2. 차별적 처우의 금지 및 시정 ································· 767 기출ㆍ예상문제 뛰어넘기 ····································· 771 Chapter 11 근로자 퇴직급여 보장법 1. 총 칙 ··················································· 773 2. 퇴직급여제도 ············································· 775 3. 확정급여형 퇴직연금제도 ··································· 778 4. 확정기여형 퇴직연금제도 ··································· 780 5. 중소기업퇴직연금기금제도 ··································· 783 6. 개인형 퇴직연금제도 ······································· 787 기출ㆍ예상문제 뛰어넘기 ····································· 789 Chapter 12 개인정보보호법 1. 총 칙 ··················································· 792 2. 개인정보 보호정책의 수립 등 ································ 795 3. 개인정보의 처리 ·········································· 797 4. 개인정보의 안전한 관리 ···································· 799 5. 정보주체의 권리 보장 ······································ 801 기출ㆍ예상문제 뛰어넘기 ····································· 803 Chapter 13 채용절차의 공정화에 관한 법률 1. 총 칙 ··················································· 805 2. 주요 내용 ··············································· 806 기출ㆍ예상문제 뛰어넘기 ····································· 809 부록 ■ 최근기출문제 2022년 제1회 직업상담사 2급 필기시험 ········································· 812 2022년 제2회 직업상담사 2급 필기시험 ········································· 843