제1편 지식정보사회 제1장 지식정보사회의 발달 ·············································································3 1. 지식정보사회의 개념과 발달 ········································································3 1.1 지식정보사회의 개념 ··············································································3 1.2 정보기반 구조 ·························································································7 1.3 정보기술의 변화 ·····················································································8 2. 4차 산업혁명 도서관 ·················································································11 2.1 4차 산업혁명의 특징 ···········································································11 2.2 4차 산업혁명과 도서관의 변화 ···························································12 3. 지식기반사회와 도서관 ··············································································14 3.1 차세대 도서관의 적용 기술 ·································································14 3.2 사회적 요구와 도서관의 사명 ·····························································16 제2장 지식정보와 커뮤니케이션 ··································································19 1. 지식정보의 이해 ·························································································19 1.1 정보의 이해 ··························································································19 1.2 지식의 이해 ··························································································23 1.3 지혜·이해·지식·정보·데이터의 상호관계 ··········································26 2. 정보원 ·········································································································28 2.1 1차 정보 ·······························································································29 2.2 2차 정보 ·······························································································32 2.3 3차 정보 ·······························································································34 3. 커뮤니케이션과 미디어 ··············································································34 3.1 커뮤니케이션의 의미 ············································································34 3.2 미디어의 발달과 커뮤니케이션 양식의 변화 ······································39 3.3 커뮤니케이션 기관 ···············································································43 4. 학술 커뮤니케이션과 도서관의 역할 ·····························································44 4.1 학술 커뮤니케이션 ···················································································44 4.2 학술정보 유통과 도서관 ··········································································46 제3장 미래사서의 역할 ······················································································54 1. 전통적인 사서의 역할 ····················································································54 1.1 사서직의 발전 ··························································································54 1.2 전통적인 사서의 역할 ··············································································55 1.3 주요 인물 ··································································································57 2. 정보전문가로서의 사서 ·················································································64 2.1 정보사회의 도래와 사서직의 변화 ··························································64 2.2 확대되는 사서의 역할 ··············································································66 2.3 정보전문가에게 필요한 역량 ···································································68 3. 지식기반사회에서의 사서의 역할 ··································································70 3.1 지식기반사회에서의 사서의 역할 ····························································70 3.2 확대되는 정보전문가의 역할 ···································································72 4. 사서직의 윤리 ·································································································73 제2편 도서관의 역사와 문헌정보학의 발달 제4장 정보자료의 변천과 도서관의 성립 ······················································81 1. 서사 재료의 발전과정과 도서관의 변천 ·······················································81 2. 서양 도서관의 역사 ························································································84 2.1 고대 도서관의 역사 ················································································85 2.2 중세 도서관의 역사 ·················································································88 2.3 르네상스 시기의 대학도서관 ···································································91 2.4 근·현대의 도서관 ·····················································································92 3. 동양 도서관의 역사 ····················································································94 3.1 한국의 도서관 ······················································································94 3.2 중국의 도서관 ····················································································101 3.3 일본의 도서관 ····················································································103 제5장 문헌정보학의 성립과 학문계통 ······················································106 1. 문헌정보학의 학문적 기원 ·······································································106 1.1 문헌학의 학문적 기원 ········································································106 1.2 도서관학의 학문적 기원 ····································································107 1.3 정보학의 학문적 기원 ········································································108 1.4 문헌정보학의 탄생 ·············································································109 2. 문헌정보학의 발전과정 ············································································110 2.1 고대 기록매체와 문헌정보학의 발생 ·················································110 2.2 종이 자료와 도서관학 ········································································111 2.3 컴퓨터와 정보학 ·················································································113 2.4 디지털 자료와 문헌정보학 ·································································114 3. 한국의 문헌정보학 ···················································································115 3.1 문헌정보학의 태동기(일제강점기~1954년) ·······································115 3.2 문헌정보학의 성장기(1955년~1973년) ··········································117 3.3 문헌정보학의 중흥기(1974년~1990년) ············································119 3.4 문헌정보학의 변혁기(1991년~현재) ·················································121 제3편 도서관의 기능 제6장 장서관리 ······························································································125 1. 장서관리의 의의 ·······················································································125 1.1 도서관의 기능과 장서관리 ·································································125 1.2 장서관리 개념의 발전 ········································································126 1.3 장서관리의 범위 ·················································································126 2. 장서관리 계획 ··························································································127 2.1 장서관리 계획의 의의 ········································································127 2.2 장서개발정책 ······················································································127 2.3 예산의 확보와 분배 ···········································································128 3. 도서관자료의 선택 ···················································································130 3.1 자료선택의 의의 ·················································································130 3.2 자료선택의 원리 ·················································································130 3.3 선택담당 사서의 자질 ······································································132 4. 도서관자료의 수집 ···················································································132 4.1 수집의 의의 ························································································132 4.2 도서관자료의 수집 방식 ····································································133 5. 장서평가 ····································································································134 5.1 장서평가의 의의 ·················································································134 5.2 장서평가 방법 ····················································································134 6. 도서관자료의 보존과 폐기 ·······································································135 6.1 보존업무의 의의와 범위 ····································································135 6.2 폐기업무의 의의와 기준 ····································································135 제7장 정보조직 ······························································································137 1. 분류 ···········································································································137 1.1 분류의 정의 ························································································137 1.2 분류표 ·································································································138 1.3 도서기호 ·····························································································140 2. 목록 ···········································································································141 2.1 목록의 정의 ························································································141 2.2 목록의 기능 ························································································141 2.3 목록의 종류 ························································································141 2.4 목록규칙 ·····························································································143 2.5 주제명표목표 ······················································································144 2.6 목록의 자동화 ····················································································144 3. 메타데이터 ································································································145 3.1 메타데이터의 정의 ·············································································145 3.2 메타데이터의 유형 ·············································································146 3.3 메타데이터의 대표적인 유형 : 더블린 코어 ····································146 3.4 메타데이터 기술 언어 : XML ···························································147 제8장 정보검색 ······························································································148 1. 정보검색의 개요 ·······················································································148 1.1 정보검색이란? ····················································································148 1.2 정보검색의 역사 ·················································································150 2. 정보의 색인과 축적 ·················································································152 2.1 색인의 개념과 기능 ···········································································152 2.2 색인의 유형 ························································································153 2.3 색인 작성 과정 ··················································································154 2.4 파일 저장과 축적 ···············································································155 3. 정보검색의 실제와 평가 ··········································································157 3.1 정보검색시스템과 검색 유형 ·····························································157 3.2 정보검색 과정 ····················································································159 4. 웹 색인과 검색 ·························································································163 제9장 정보서비스 ··························································································166 1. 정보서비스의 정의 ···················································································166 2. 정보서비스의 발전 ···················································································167 3. 정보서비스의 내용과 범위 ·······································································169 3.1 정보제공 ·····························································································169 3.2 상담지도 ·····························································································172 3.3 교육 ····································································································174 3.4 기타 기능 ···························································································175 4. 정보서비스의 과정 ···················································································175 4.1 정보서비스 과정의 의의 ····································································175 4.2 참고면담의 필요성 ·············································································176 5. 디지털 참고정보서비스 ············································································177 6. 참고정보원 ································································································178 6.1 참고정보원의 유형 ·············································································178 6.2 참고정보원의 평가기준 ······································································179 제4편 도서관 경영 제10장 도서관ㆍ정보센터의 경영과 조직 ···················································183 1. 도서관ㆍ정보센터 경영 ···············································································183 1.1 경영의 의미 ························································································183 1.2 경영관리의 주요 기능 ········································································184 2. 도서관ㆍ정보센터의 조직 ············································································185 2.1 조직의 의미와 특성 ···········································································185 2.2 조직의 부문화 ····················································································186 2.3 조직구성의 원리 ·················································································188 제11장 도서관의 성과 및 평가 ·································································190 1. 도서관 성과 ······························································································191 1.1 성과 대상의 특성 ···············································································191 1.2 성과 지표의 측정 ···············································································193 1.3 성과 대상의 종류 ···············································································195 2. 도서관 평가 ····························································································196 2.1 평가의 종류와 기법 ···········································································197 2.2 평가의 목적 및 대상 ·········································································201 2.3 도서관 경영평가의 과정 ····································································205 3. 도서관 평가 요소 ·····················································································205 3.1 평가 요소의 기준 ···············································································205 3.2 도서관정보정책위원회·문화체육관광부 전국 도서관 운영평가 ········206 3.3 교육부 대학도서관 평가 ····································································211 제12장 관종별 도서관과 도서관마케팅 ···················································214 1. 공공도서관 ································································································214 1.1 공공도서관의 정의 ·············································································214 1.2 공공도서관의 기능과 역할 ·································································215 1.3 공공도서관의 역사와 발전 ·································································216 1.4 공공도서관의 종류와 운영 조직 및 체계 ·········································218 1.5 공공도서관과 도서관의 친구 ·····························································220 2. 학교도서관 ································································································221 2.1 학교도서관의 정의 ·································································222 2.2 학교도서관의 기능과 역할 ·································································222 2.3 한국 학교도서관의 발전 과정 ···························································223 2.4 학교도서관의 인력과 장서 ·································································225 3. 대학도서관 ································································································227 3.1 대학도서관의 정의 및 기능 ·······························································227 3.3 대학도서관의 조직 ·············································································230 3.4 대학도서관의 인적 자원 ····································································235 3.5 대학도서관의 미래 ·············································································237 4. 전문도서관 ································································································238 4.1 전문도서관의 정의 ·············································································238 4.2 전문도서관의 특성과 기능 ·································································239 4.3 전문도서관의 정보자료 ······································································240 4.4 전문도서관 사서의 역할 ····································································240 4.5 국내외 추세와 현황 ···········································································243 5. 특수도서관 ································································································245 5.1 특수도서관의 정의 ·············································································245 5.2 특수도서관의 기능과 역할 ·································································248 5.3 특수도서관의 서비스 ··········································································249 6. 도서관마케팅 ····························································································253 6.1 도서관마케팅의 정의 ··········································································253 6.2 도서관마케팅 과정 ·············································································254 6.3 도서관마케팅의 특성 ··········································································256 제13장 도서관 정책과 협력 ·······································································260 1. 도서관 정책 ······························································································260 1.1 도서관 정책의 의의 ···········································································260 1.2 도서관 정책의 구성 ···········································································261 1.3 도서관 정책의 변천사로서 「도서관법」 ·············································264 2. 도서관 협력 ······························································································270 2.1 도서관 협력의 의의 ···········································································270 2.2 도서관 협력의 유형 ···········································································272 2.3 도서관 협력의 주요 사례 ··································································275 제14장 도서관 건축과 공간 ·······································································281 1. 도서관 건축과 공간의 트렌드 ·································································281 2. 도서관 건립 프로세스 ··············································································282 2.1 도서관 건립과정 ·················································································282 2.2 건립지역 위치선정 ·············································································283 2.3 규모계획 ·····························································································286 3. 도서관 공간 ······························································································290 3.1 도서관 공간별 기능과 공간구성 ························································290 3.2 공공도서관 ··························································································293 3.3 학교도서관 ··························································································295 3.4 대학도서관 ··························································································298 3.5 전문도서관 ··························································································300 제5편 도서관의 미래 제15장 디지털도서관과 빅 데이터 ···························································305 1. 디지털도서관과 디지털서비스 ··································································305 1.1 도서관자동화 ······················································································305 1.2 디지털도서관 ······················································································309 1.3 디지털정보서비스 ···············································································313 2. 데이터와 도서관 ·······················································································319 2.1 빅 데이터 ···························································································319 2.2 오픈 사이언스 ····················································································321 2.3 오픈 데이터 ························································································323 2.4 데이터 도서관 ····················································································324 2.5 데이터 과학자 ····················································································326 2.6 데이터 사서 ························································································327 제16장 도서관의 미래상 ··············································································329 1. 4차 산업혁명 시대의 도서관 ···································································329 1.1 전통적 도서관의 변화 ········································································331 1.2 문화기관의 융복합화 ··········································································332 1.3 미래형 도서관 사례 ···········································································336 2. 사회·기술변화와 도서관 ···········································································340 2.1 사회변화와 도서관 ·············································································340 2.2 기술변화와 도서관 ·············································································344 참고문헌 ·····································································································351 한글색인 ·····································································································380 영문색인 ·····································································································394