Section 2. THE FOUNDATIONS OF COUNSELING AND PSYCHOTHERAPY. 1. Intentional Interviewing, Counseling, and Psychotherapy. 2. Ethics, Multicultural Competence, Neuroscience, and Positive Psychology. 3. Attending Behavior and Empathy Skills. 4. Observation Skills. Section 2. THE BASIC LISTENING SEQUENCE: ORGANIZE A SESSION TO BE MORE FULLY EMPATHIC AND TO PROMOTE CREATIVE SOLUTIONS. 5. Questions: Opening Communication. 6. Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition. 7. Reflecting Feelings: The Heart of Empathic Understanding. 8. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills. Section 3. TRANSITIONING FROM ATTENDING AND LISTENING TO INFLUENCING SKILLS: FOCUSING AND EMPATHIC CONFRONTATION. 9. Focusing the Counseling Session: Contextualizing and Broadening the Story. 10. Empathic Confrontation: Identifying and Challenging Client Conflict. Section 4. INTERPERSONAL INFLUENCING SKILLS FOR CREATIVE CHANGE. 11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives. 12. Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directives/Instruction, and Psychoeducation. Section 5. INTEGRATING SKILL INTO, THEORY FOR EFFECTIVE PRACTICE, PERSONAL STYLE. AND TRANSCENDENCE. 13. Counseling Theory and Practice: How to Integrate the Microskills Approach with Multiple Approaches. 14. Skill Integration and Determining Personal Style, and Rranscendence. Appendix 1. The Ivey Taxonomy: Definitions of the Microskills and Strategies with Anticipated Client Response. Appendix 2. Ethics. Appendix 3. The Family Genogram. Appendix 4. Counseling, Neuroscience/Neurobiology, and Microskills.